Client Case Study

Center For Puppetry Arts

The Ask:

The Center for Puppetry Arts in Atlanta is a nationally significant institution with deep ties to Jim Henson and Sesame Street. But despite their legacy, the Center was overshadowed by larger arts and culture institutions in the state and lost the attention of arts patrons and donors. The Center needed a full, intensive communications rebrand that would make them become relevant to patrons and donors again. And, they needed to bring in revenue, fast.

Our Approach: Strategic Visibility for Maximum Impact

The Center for Puppetry Arts didn’t just need publicity—it needed to be reintroduced. We approached the Center for Puppetry Arts with a three-phase strategy—each designed to restore public relevance, grow visibility, and build a strong foundation for short- and long-term revenue.

Phase 1: New Branding to Regain Media Attention

  • Messaging Refresh: We updated the Center’s external language to better reflect its creative legacy and artistic value—not just as a children’s venue, but as a major player in Georgia’s arts and culture scene.

     

  • Press Strategy & Releases: We tied upcoming shows and partnerships to timely cultural angles and sent press releases with strong editorial framing to targeted local and regional outlets to gain widespread media attention.

     

  • Press Kit & Media Preview Support: We coached internal staff on how to prepare for media preview days and helped them understand what elements are needed to attract and sustain press interest.

Phase 2: Growing Digital Visibility

Because puppetry is a visual art form, the Center needed to be seen to be appreciated, which means an aggressive digital strategy to get the public’s attention.

  • Instagram Strategy & Training: We developed a platform-specific strategy tailored to reach: Parents planning weekend activities and family trips; Millennial consumers with nostalgic ties to puppetry and Sesame Street; Arts patrons and cultural enthusiasts looking for unique experiences. We also trained staff on platform best practices so they could implement content confidently and consistently.

     

  • 60-Day Content Calendar: We created a detailed, social media content calendar that included the social media post idea, caption templates, content themes, and engagement strategies. The goal: to keep the Center on the forefront of people’s minds and leverage organic social media exposure that would convert to more ticket sales and revenue.

The Results:

  • Reached 862.2 million people across online, print, television, and social platforms between September and December 2024.
  • Generated $3.74 million in earned media publicity value—without any paid advertising.
  • Included organic media placements in The Atlanta Journal-Constitution, WABE, Fox 5 Atlanta, Atlanta Jewish Times, Atlanta News First, and ArtsATL.
Long-term Value: Our work sparked lasting momentum. Donors, civic leaders, and partner organizations began re-engaging with the Center for Puppetry Arts, media outlets continued requesting organic news coverage, and stakeholder conversations opened the door to new funding and collaboration. Our work continues to yield returns far beyond the scope of the publicity campaign. We rebuilt visibility, sparked trust, and positioned the Center for Puppetry Arts for sustained financial growth.

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